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Current Postings


 

OPL #05-2022 Regular or Bilingual Public Services Clerk

Part-Time Permanent – 3 Positions

Part-Time Temporary – 1 year – 3 Positions

 

The Oshawa Public Libraries is a dynamic award-winning library that enriches the lives and potential of the people of Oshawa by connecting them to the world of information and each other.

 

Oshawa Public Libraries is currently looking for 3 permanent part-time Public Services Clerks and 3 temporary part-time Public Services Clerks. Under the direction of the Manager, this position provides pro-active customer and information service to the public.

 

 

Job Title: Part-Time Permanent & Temporary Regular or Bilingual Public Services Clerk

Hourly Rate: $26.33

Reports to: Branch Manager

Hours: up to 25 hours per week. This position requires the employee to regularly work evenings and weekends at any of our 4 branches – Saturdays and Sundays required.

 

 

General Description of Duties:

 

  1. Provides pro-active circulation, information and customer service to Library customers.

  2. Responds to all customer requests in person, phone or email. (English, French or other language)

  3. Provide excellent customer service at service points.

  4. May assist with planning and the delivery of library programs. (English, French or other language)

  5. Assists with regular or bilingual recommendations to enhance the library collection and program maintenance.

  6. May assist with displays.

  7. May assist with holds procedure.

  8. Other duties or special projects as assigned.

  9. Performs their job duties through the lens of Diversity, Equity & Inclusion and acts as an ambassador of the Library at all times.

  10. This position requires you to take every reasonable precaution to protect the health and safety of yourself and others.

 

 

Skills and Abilities required:

 

  1. Strong Customer Service Ethic.

  2. Technological competency, including proficiency with circulation and office software.

  3. Familiarly with technology and social media used by the public.

  4. Strong communication and interpersonal skills.

  5. Ability to establish and maintain effective working relationships.

  6. Ability to provide courteous, efficient and effective service to the public.

  7. Ability to be enthusiastic, engaged, willing to learn and embrace change.

 

The following languages are considered an asset: Indigenous dialects, French, American Sign Language, African dialects, Mandarin, Hebrew, Farsi, Arabic, Spanish, Sinhala, Tamil, Tagalog, Urdu, Hindi, Russian or other languages.

 

Physical Skills and Working Conditions:


 

This position requires keyboarding, handling of books & materials, pushing/pulling trucks, physical set up of programs, packing and unpacking boxes, working at services points and dealing with difficult customer behaviour.

 

Required Qualifications & Education:


 

  1. High School Diploma plus 1 year of relevant work experience.

  2. Knowledge and experience working with diverse communities.

  3. A Criminal Record Check with a vulnerable sector search is required.

  4. CPR/First Aid certification is required.

 

 

Workplace Vaccination and Verification Policy

 

The Oshawa Public Libraries is committed to ensuring the health and safety of all members of its workforce and broader City of Oshawa community. All Library employees, students, volunteers and new employees will be required to be fully vaccinated against COVID-19 as a condition of employment by the Library, not withstanding any accommodations required under law.

 

 

Diversity, Equity and Inclusion

 

The Oshawa Public Libraries is committed to a barrier-free recruitment and selection process. We uphold our values of diversity, equity, inclusion and anti-racism in the delivery of our services and in our workplace. The Oshawa Public Libraries encourages applications from all applicants, including members of groups with historical employment barriers to equity, this is including but not limited to, Indigenous, Black and Racialized Groups, People with Disabilities, Women and Persons within the 2SLGBTQ+ community.

 

 

Accommodation

 

The Oshawa Public Libraries is an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Should you require Code-protected accommodation, through any stage of the recruitment process, please make them known when contacted by Human Resources. Personal information provided is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

 

 

Interested applicants are requested to submit a current resume and cover letter to mdicaire@oshawalibrary.on.ca quoting job # OPL 05-2022. Only applicants who are selected for an interview will be contacted. No Phone Calls.

 


 

Student Positions


 

Student Page – Oshawa Public Libraries

 

 

Branches: Northview, Jess Hann and Delpark Homes Branches

 

Hours: Regular Student Page -up to 12 hours per week including evenings and weekends. Must be available to work Saturdays and Sundays. This position is year-round.

 

Summer positions from May – August are also available. Must be available to work Saturdays and Sundays.

 

Salary: $15.00 per hour

 

The Student Page plays a vital role in the daily operations of the Oshawa Public Libraries. Under the supervision of the Branch Manager and/or Public Services Associate, the Pages are responsible for putting away books and other Library resources in a timely and organized manner. The Page will shelf read to ensure that the materials in the Library’s collection are properly displayed and accessible to the public. The Page may also assist Library staff with programming and events.

 

Duties

 

  • Sort books and other library materials.

  • Shelve books and other library materials.

  • Shelf read.

  • Packing and unpacking.

  • Additional duties including; photocopying of materials, straightening and tidying library shelves, tables and chairs, processing and repairing library materials including typing, taping, labeling, recovering books, cleaning and inspecting audiovisual materials and equipment.

  • Cleaning book carts and sanitizing computer stations.

  • Other related duties as assigned.

 

Qualifications

 

  • Minimum 15 years of age.

  • Ability to sort materials using numbers and letters.

  • Ability to work with fine details.

  • Ability to follow instructions and to carry out duties in an independent manner.

  • Ability to maintain good attendance.

  • Friendly and courteous manner.

 

Physical Skills and Working Conditions

 

This position requires the physical ability of handling of books and materials, pushing and pulling of heavy book trucks and packing and unpacking of boxes.

 

Workplace Vaccination and Verification Policy

 

The Oshawa Public Libraries is committed to ensuring the health and safety of all members of its workforce and broader City of Oshawa community. All Library employees, students, volunteers and new employees will be required to be fully vaccinated against COVID-19 as a condition of employment by the Library not withstanding any accommodations required under law.

 

Diversity, Equity and Inclusion

 

The Oshawa Public Libraries is committed to a barrier-free recruitment and selection process. We uphold our values of diversity, equity, inclusion and anti-racism in the delivery of our services and in our workplace. The Oshawa Public Libraries encourages applications from all applicants, including members of groups with historical employment barriers to equity, this is including but not limited to, Indigenous, Black and Racialized groups, People with Disabilities, Women and Persons within the 2SLGBTQ+ community.

 

Accommodation

 

The Oshawa Public Libraries is an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Should you require Code-protected accommodation, through any stage of the recruitment process, please make them known when contacted by Human Resources. Personal information provided is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

 

Interested applicants are requested to submit a current resume to hrstudent@oshawalibrary.on.ca quoting “Student Page – Oshawa Public Libraries”. Only those people selected for an interview will be contacted.